There may be times when you need to suspend or remove an account from your institution. For example, this will need to be done if a Teacher is on extended leave or leaves your school or institution so that you can free up a seat for a new Teacher.
Launching the Goodnotes Admin Console
To make any changes to accounts, you will need to first launch the Goodnotes Admin Console. If you are not classified as an Admin, you will need to contact your Admin and ask them to change your Account Role.
Steps to Deactivate an Account
Once you are signed into the Goodnotes Admin Console, follow the following steps:
- Head to the User Management tab in the Sidebar
- Look for the User you would like to apply changes to
- Tap the 3 dots in the final column
- Choose Deactivate
Once you have suspended an account, you will see this under the account name in the list.
Steps to Remove an Account
You can remove a Student, Teacher or Admin from your Organization's Goodnotes Classroom system easily in the Goodnotes Admin Console using the following steps:
- Head to the User Management tab in the Sidebar
- Look for the User you would like to apply changes to
- Tap the 3 dots in the final column
- Choose Delete
Please note: Deleting a user will free up a seat on your license. This may take some time to take effect, if it doesn't happen straight away, please wait a few hours before adding a new user to Goodnotes Classroom.