The Admin Console is a web-based control centre designed to manage your institution's Goodnotes Classroom environment. Within the Admin Console, administrators have the capability to manage users, handle billing, and control various Classroom features. Additionally, the portal provides tools for troubleshooting issues and accessing support, making it a comprehensive solution for maintaining and optimizing your Goodnotes Classroom experience.
How to sign in to the Admin Console
By following the link to the Admin Console web page, you will be prompted to sign in using your institution's SSO account.
- Begin by signing in with your SSO account that is linked to your school's verified domain address.
- Agree to the terms and conditions.
The next steps depend on if you are an Admin user or a registered Account Owner.
Account Owner
If you are the Account Owner, you would have received a link from Goodnotes to sign up to Goodnotes Classroom and set up the Admin Console, this will automatically allow you to access the Admin Console after completing the above steps. You will not require an access code to access the Admin Console.
Admin
If your license is using Domain Verification
Simply log into the Classroom app with your Goodnotes Account linked to your school's email domain if you have not already. You may receive an error, this is normal.
You will now appear in the User Management list in the Goodnotes Admin Console and so your existing Admin or Owner should be able to find you and convert your role to Admin.
If your license is using Access Codes
Once you have completed the above steps, you will be required to enter a six-digit student access code (starting with S-). You can get this from another admin or your school's Account Owner. Once you have entered this code, the Account Owner will need to convert your user role to Admin, then you will be able to access the Admin Console.
Features of the Admin Console
On the left side of the Admin Console home screen, you will see several page options with the different features of the Admin Console.
Onboarding
The Onboarding page, found at the bottom of the Sidebar, will show you any tasks you may still need to complete to fully onboard.
Settings
The settings menu allows you to change your organization's details which are registered with Classroom, such as name and language.
Identity provisioning
Here, you can set up user login methods and share the 'join code' required for students and teachers to register for a Goodnotes account. This section provides the tools necessary to establish security and authentication for students and teachers at your institution. If you encounter any issues with login or signup, troubleshoot them here first to ensure the correct authentication and access settings for your school are configured.
Billing management
This section provides all the information about your Goodnotes Classroom Subscription, including assigned seats, renewal dates, and plan details. If you want to change your plan type, view seat allocations, or check renewal details, you'll find the necessary tools here.
User Management
As a core section of the Admin Console, this section allows you to view and manage the users registered with your institution's Classroom license. The section features a table with all registered users with their name, email and role. To sort users based on their name, role or seat type, click on either the ⌄ or ^ icon next to the column heading.
To change a user's role: Click the ⌄ button next to the desired category.
By tapping on the 3 dots icon on the right of a user's row, you can deactivate a user's account, temporarily suspending them from accessing Goodnotes Classroom, or delete them entirely and free up a new seat.
Feature Control - Owner Role Only
Feature Control allows you to manually disable certain features of Goodnotes 6 so that your Students and Teachers on your Organization can't access them.
To learn more about this feature, please see: Control which features your Students can use with Feature Control
Connectivity status - Coming Soon
This section is designed to check your school's internet connectivity and determine if it can support Classroom's peer-to-peer connection for live syncing between devices. If teachers and students report that their changes are not syncing or that syncing is slow, this is the first place to check. If any network connectivity tests fail, start troubleshooting from this point.